FAQs

This service operates by receiving your base currency and converting it into the desired currency using advanced software regulated by the Financial Conduct Authority (FCA). Once the conversion is complete, the funds are securely transferred to the client or designated recipient.

This service offers a streamlined solution for businesses and individuals to effortlessly send, store and receive funds globally, ensuring secure and reliable international financial transactions.

We offer bespoke financial solutions for a diverse range of clients, helping individuals manage complex financial needs with a personalised approach. Whether you're a sports professional with multi-currency revenue, an entrepreneur planning for future investments, a family office looking for comprehensive wealth management, or an oversees professional navigating international earnings, our tailored services provide the support and expertise needed. Get in touch with out team to find out how we can assist you.

Foreign exchange market fluctuations can significantly impact a business's financial performance, making it essential to review FX management strategies regularly, just as you would with other financial checks. Whether your business receives payments in multiple currencies, pays international suppliers, or handles currency as part of its treasury operations, our tailored solutions help manage FX exposure and international transactions efficiently and cost-effectively. 

Our team offers a variety of exchange services and can work with you to assess your current exchange needs, identifying strategies to effectively manage your currency exposure.

We accept a diverse range of over 50 currencies, encompassing all major international currencies.

The quoted amount is exactly what you'll receive at the time of transaction - no hidden costs, no surprises.

No, there are no restrictions on transfer amounts.

Once the rate is discussed and agreed upon, it will be secured for one hour allowing you sufficient time to finalise the remaining transfer steps. If you opt for a forward contract, this rate can be guaranteed for up to 2 years.

At Global Gateway Services, your security and peace of mind are our top priorities. We partner exclusively with FCA-regulated institutions to manage client funds, ensuring the highest levels of protection and compliance.

When funds are credited to your account, our regulated e-money and payment partners safeguard those funds in strict accordance with regulatory requirements. Client balances are held separately with reputable, tier-one banking institutions, ensuring they remain secure. 

This structure is designed to protect your capital in the unlikely event of insolvency, whether at the payment institution level or within Global Gateway, ensuring your funds remain secure and appropriately safeguarded.

Your funds remain safeguarded while they are held within your account. Once a transfer has been completed to your chosen beneficiary, those funds are no longer subject to safeguarding protections.

Should you require a detailed breakdown of how your funds are safeguarded across our payment and e-money partners at any given time, our team would be pleased to assist.

We provide analysis on the most advantageous times to execute currency exchanges; however, the final decision remains at your discretion.